Frequently Asked Questions

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Is the UMN Passport Office open to the public?

Yes! We serve both the UMN campus and the local community.

How do I renew my passport?

Most passport renewals MUST be done by mail. Check the U.S. Department of State website to see if you need to apply by mail or in person.

If you do need to renew by mail, you can still stop in to get your passport photo taken.

How do I renew my child's passport?

You cannot renew your child's passport. If your child is under age 16, they must appear in person with you and the child's other parent or guardian to apply. A child's application must be submitted in person at a passport agency or authorized passport application acceptance facility.  It cannot be renewed by mail. Learn more about getting a passport for children under 16.

Do I need a passport book or card?

The passport card is only valid for land border crossings and sea ports-of-entry in Canada, Mexico, the Caribbean, and Bermuda.

A passport book is valid for all international travel by air, sea, or land.

See the U.S. Department of State website to help decide which option best for you.

What form should I use?

The U.S. Department of State has a quiz to help you determine which form is necessary in your particular situation.

Can I pay with a credit card?

The passport application fee must be paid by check or money order to the U.S. Department of State. The execution fee and photos may be paid for with a credit card.

Does everyone applying for a passport have to be present?

Yes, everyone has to be present for the entire process. For minors under age 16, both parents must be present.

How do I replace a lost or stolen passport?

You need to apply in person to get a new passport. Find out more on the U.S. Department of State website.

Do I have to submit my original birth certificate, passport, or certificate of naturalization?

Yes, the U.S. Department of State requires the originals. The original will be mailed back to you one to four weeks later.

How long will it take to get my passport?

Mail delays are impacting when the Department of State receives passport applications for processing. Processing times begin the day the Department of State receives your application, not the day you mail it.

Routine service can take up to 7-10 weeks from the day an application is submitted to the day a new passport is received. 

Expedited service (for an additional $60) can take up to 3-5 weeks from the day an application is submitted to the day a new passport is received. 

Learn more about current passport processing times.

Can I get my passport in less than two weeks?

Due to limited availability for urgent travel appointments, the State Department cannot guarantee you can receive in-person service at a passport agency or center. They are prioritizing customers with life-or-death emergencies. 

Call the National Passport Information Center (1-877-487-2778) or use the online scheduling system to make an appointment. For more information see "Get My Passport Fast." 

Can you email me my photo?

Yes, we can provide digital copies.

How can I track the status of my passport application?

You can check your status online using the Online Passport Status System. It may take up to 6 weeks from the day you apply until your application status is “In Process.” During these 6 weeks, your application is delivered to a mail facility, your payment is processed, and your application is scanned and sent to the Department of State. If your passport status update says “Not Available,” your application and supporting documents are safely on their way to the Department of State.

How do I order a copy of my birth certificate if I don't have a copy?

To obtain a copy of your birth certificate, visit the CDC website and click on the state in which you were born. Be sure to follow the application guidelines outlined, and include the following information in your application for a copy of your birth certificate: 

  • Full name of person whose record is requested
  • Sex assigned at birth
  • Parents’ names, including maiden name of mother
  • Month, day, and year of birth
  • Place of birth or death (city or town, county, and state; and name of hospital, if known)
  • Purpose for which copy is needed
  • Relationship to person whose record is requested
  • Day time telephone number with area code

I need a notarized document. Where can I find a notary?

The Passport Office now offers notary services. Contact the Passport Office at [email protected] or 612-625-5186 to make an appointment.