Passport Office

Check out the State Department's list of Frequently Asked Questions

Frequently Asked Questions

How do I renew my passport?

Do I need a passport book or card?

  • The passport card is only valid for land border crossings and sea ports-of-entry in Canada, Mexico, the Caribbean, and Bermuda.
  • A passport book is valid for all international travel by air, sea, or land.
  • See the U.S. Department of State website to help decide which option best for you.

What form should I use?

  • The U.S. Department of State has a quiz to help you determine which form is necessary in your particular situation.

Can I pay with a credit card?

  • The passport application fee must be paid by check or money order to the U.S. Department of State. The execution fee and photos may be paid for with a credit card.

Does everyone applying for a passport have to be present?

  • Yes, everyone has to be present for the entire process. For minors under age 16, both parents must be present.

How do I replace a lost or stolen passport?

Do I have to submit my original birth certificate, passport, or certificate of naturalization?

  • Yes, the U.S. Department of State requires the originals. The original will be mailed back to you 7 business days after your new passport.

Can I get my passport in less than two weeks?

  • Call the National Passport Information Center (1-877-487-2778) or go to their website for more information.

Can you email me my photo?

  • Yes, we can provide digital copies.